Luxvillas getaway
CV Nawasena Wisata
Jalan Kori Nuansa Utama Gang XV No XVI
Taman Griya Jimbaran Bali, 80361
Contact us
If you have business inquiries or other questions, please fill out the following form. We will do our best to respond to all emails within 24 hours.
General Reservation Questions
How do I book a villa with Luxvillasgetaway?
You can book directly through our website by selecting your desired villa, travel dates, and completing the booking process. Alternatively, you can contact our team for assistance.
What payment methods do you accept?
We accept bank transfers & credit cards. Specific payment details will be provided during the booking process.
Is a deposit required to secure a booking?
Yes, a deposit is required to confirm your reservation. The exact amount depends on the villa and will be specified at the time of booking.
When is the final payment due?
The final payment is typically due 75 days before your check-in date. Please refer to your booking confirmation for details.
Can I modify my reservation after booking?
Changes to your reservation are subject to approval and may incur additional charges. Contact our team as soon as possible to discuss your request.
What is your cancellation policy?
Our cancellation policy varies by villa and booking terms. Please check the specific cancellation policy in your booking confirmation or contact us for details.
Terms and Conditions – LVG – luxvillasgetaway
What are the check-in and check-out times?
Standard check-in time is 3pm, and check-out is 12.00. Early check-in or late check-out may be available upon request and subject to availability.
How do I check in to the villa?
Upon arrival, our villa manager will greet you, and give you a tour of the property. Detailed instructions will be sent prior to check-in.
Is airport transfer included in my booking?
Some villas offer complimentary airport transfers, while others may charge an additional fee. Please check your booking details or contact us for arrangements.
What services are included in my villa stay?
Our villas include complimentary Wi-Fi, housekeeping service, pool & garden maintenance. Additional services like private chefs, babysitting, or spa treatments can be arranged for an extra cost.
Are meals included in my booking?
Some villas include breakfast, while others operate on a self-catering basis. Some villas are included a Private chef services, otherwise chef can be arranged upon request at additional charges
Can I request extra beds or baby cots?
Extra beds and baby cots are available upon request, and additional charges may apply.
Can I host an event or party at the villa?
Some villas allow private events, but prior approval and event fees may apply. Please contact us for more details.
Do you offer long-term stays or discounts for extended stays?
Yes, we offer special rates for long-term stays. Contact us for details.
What should I do if I have an issue during my stay?
Our villa manager or villa team are available to assist you. You will be provided with a contact number for any urgent concerns.
